Backup to OneDrive for Business Error

Destination Issues
1

Always got this error when backup to OneDrive for Business:

Destination error: [DST-9:1001#1] Failed to open “XXX” destination connection. > Unexpected response status code “Completed”. Status description: “Unauthorized”. ErrorMessage: “”. ErrorException: “”

Please help.

2

To solve this issue please pass the authorization process with OneDrive for Business once again.

3

Hi,

I already did that. After certain period, this error will occur again.

I do not have any issue with Google Drive or Personal One Drive.

4

Thank you for the feedback.

We’ll check this case.

5

I have the same problem. It also seems to happen that the upload speed is decreasing over time and is not very fast in general…

6

Hello,

To investigate this case we need more details.

Could you please tell us how often to do you get authorization issue?

Also, please tell us what your average download speed is?

7

I know this thread is a bit old and the versions have probably moved on but I have just moved over from Dropbox to OneDrive for Business as my primary destination and I am experiencing the issue in this thread. The version I have is 11.7.3 professional. I am backing up 105 databases in one job and 85 in another job. Intermittently in the backup log file I see
Destination Error: Unexpected response status code “Completed”. Status description: “Unauthorized”. Error Message: “{“code”:“unauthenticated”,“The caller is not authenticated.”}}”. ErrorException: “”.
Transfer rate gradually dropping to 300kb/s

Was there any fix for this issue?

8

Hi Phil,

To investigate this case we need more details. Could you please clarify how often do you get this error message?

Sorry for the inconvenience.