Unknown Server error

Trying to connect to mysql server to setup a backup and all I get is error 2005 hy000 unknown server error when I try and test the connection. Any ideas how to correct this issue?

Hello G11,

According to the error message you received, it seems that you specified the wrong server’s name. Could you please make sure that you have specified the correct server’s name?

Please let us know if you have any other questions.

Thank you for using SQLBackupAndFTP, and we apologize for the inconvenience.