Subscription expired after 1 Month

we bought a Professional license at 04/30/2020 and why its expired at 30/05/2020 ?
i think its a one time fee, right?

Matt IT

Hi Rafael_Mattner,

It seems you have purchased a license without a one-year Full-Service subscription. It means that you have had only a one-month Full-Service subscription which expired on 30/05/2020.

Your license never expires, and you can use the version you’ve purchased forever. However zero-config email service for sending backup notifications, support, weblog, free upgrades, and service down alerts are parts of the optional Full-Service subscription and require a yearly recurring fee.

Please find more details at:

You can renew your subscriptions by clicking “Renew subscription” at the “Actions” column at your “My Account” page.

If you have any further questions, please feel free to contact us.