Service failed to start due

12.2.1 Lite version on Windows Server 2008 R2.
SQLBackup service works as local administrator user.
After server restart (automatically every weekend) service won’t start, backup is NOT working and I don’t receive any information about that.
Event log shows errors: “A timeout was reached (30000 milliseconds) while waiting for the SQLBackupAndFTP (SQL Server backup) service to connect” and “The service did not respond to the start or control request in a timely fashion”
I can manually start the service and program is working normally until next restart.

What can we do to avoid this?

Thank you in advance

Hi Miodrag_Ninkovic,

We have added some changes to the Alpha version, could you please download and test it?

If you still have this issue please save the NLog.config file into the folder where SQLBackupAndFTP is installed, by default it C:\Program Files\SQLBackupAndFTP, restart SQLBackupAndFTP (SQL Server Backup) Windows Service and send us the logs from the following folder C:\Log\SBF\ once the issue will be reproduced.

To make logs private send them to

Sorry for the inconvenience.

it seems that Alpha version fixed the problem.
After server restart last Saturday SQLBackupAndFTP service is started and backup is working normally.
Thank you for your fast response.


Hi Miodrag_Ninkovic,

Good news! Thank you for your reply.

Please feel free to contact us on any issues or concerns.