Renovar licença

comprei uma licença dia 12/02/2024 e agora meu aplicativo esta pedindo pra renovar a licença. no site mostra que Depois que você compra uma licença ela nunca expira e você pode usar a versão adquirida para sempre. como que agora o programa esta pedindo pra renovar.?

Invoice #156169 da compra.
SQLBackupAndFTP Standard v12 License # 52212


Francimilson camurça

Hello Francimilson,

Thank you for getting in touch with us.

We have checked your SQLBackupAndFTP account and found the following:

On 02/12/2024 you have purchased Standard edition version 12 for 1 computer without a one-year Full-Service subscription. It means that you had only a one-month Full-Service subscription which expired on 03/12/2024.

Without the subscription, your license never expires, and you can use the version you’ve purchased forever. However, zero-config email service for sending backup notifications, support, weblog, free upgrades, and service down alerts are parts of the optional Full-Service subscription and require a yearly recurring fee.

Please find more details at: Why do you need the Full-Service subscription? | SQLBackupAndFTP's blog

If you have any further questions, please feel free to contact us.

Thank you for using SQLBackupAndFTP.