Problem with connecting to FTP server

It it impossible to connect to ftp account in 11.0.2 version. I’ve checked login credentials in two other ftp clients and they are ok.
Destination error: [DST-2:1001#101] Failed login to MY_SERVER_NAME destination. > User name and password do not match (530).

To investigate this case we need more information about this issue. Could you please provide us with a test account to your FTP Server to check the configurations? Send a message or email it to us to keep it private