Problem while restoring


While the backup procedure worked great, in the restore i had an issue that aborted the entire taks. The error message i got was:

29/8/2019 12:26:50 pm [Error] Failed to restore mydb database. mysql: Unknown OS character set ‘cp737’.mysql: Switching to the default character set ‘utf8mb4’.ERROR 1046 (3D000) at line 24: No database selected

Can you please explain what this means? Note that I got this error while the restore task was running for over 20 minutes…

Hi Leonidas,

To investigate this case we need more details. Could you please send us that backup file to check it? Before sending please delete the reccords you prefer to keep in secret. To make this file private you can send it directly to our support team

Sorry for the inconvenience.