Performance issues

Application issues
1

When there are a lot of transactional logs the application becomed non resposive and borderline unusable.

Even after the list has finished downloading, clicking the dropdown causes a second (not responding) hang for several minutes.

We are currently unable to use the product as a result.

version: 12.7.24 professional

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2

Hello David,

Thank you for your message.

To better understand and address the issue, could you please clarify the number of transactional logs that are causing the application to hang?

Looking forward to your reply.

3

We take 5 minute log backups, these are used for log shipping as well as general restores.

History for 6 months, so quite a few.

4

Hello David,

Thank you for your reply and details.

We recommend the following:

  • For long-term storage of backup copies, use one storage location. You can also specify a shorter retention period for transaction logs compared to full backups.
  • For log shipping, use a different storage location with a significantly shorter retention period, such as 1 or 7 days (the storage locations can be the same—just use different directories in the same destination).

In future releases, we plan to improve the performance of our application to better handle a large number of transaction logs.

If you have any questions, feel free to contact us.