We have been trying to import a backup created on server1 server to server2 but keep getting the above error message. I have forwarded the logs to the developers.
Any direction or feedback would be much appreciated.
Hello,
To investigate this case we need more details. Could you please enable your advanced log with the “Trace” level, reproduce the issue and send logs to our dev team. Here are more details on how to do it How to send Log to developers | SQLBackupAndFTP's blog
Note! With the “Trace” level, a log can contain your passwords. Before sending a log to dev team please open it using any text editor and remove the information you prefer to keep in secret. You can find them by clicking the “Open folder” link at the “Advanced Log” window (“Tools” > “Advanced Log…”).
Please let us know when the logs will be sent and your Application ID (“Help” > “About”).
To make your logs private please send them to support@sqlbackupandftp.com
Sorry for the inconvenience.
Hi Anthony_Raymond,
Thank you for the details. Could you please install the following SQLBackupAndFTP Alpha version https://sqlbackupandftp.com/download/alpha and check if the issue is resolved?
Sorry for the inconvenience.
1 Like
Thank you Alexander the alpha release seams to have solved the issue.
Good news! Thank you for the feedback.
Please feel free to contact us on any issues or concerns.