Failed to backup - Azure SQL Database

I receive an error when trying to backup Azure SQL Database

ERROR: Failed to backup “DB-Name” database with “Full” backup type: The database compatibility level ‘12’ is not within the supported range of 80 to 130.

Software version: 11.3.6

Prompt feedback is highly appreciated.

We are still working to solve this issue.

Sorry for the inconvenience.

Any news?

You are working on this issue at least a month. Please fix it ASAP. The software became useless because the main feature is broken!

And check the database version in a proper way. I’ve changed a database compatibility version manually but still getting the same error, even when the database shows level 120.

Hello DimitriR,

Sorry, but we are still working to fix it. We plan to release a version with the fix of this issue next week.

Sorry for the inconvenience.

It’s Friday, Alexander. Any updates?


We have released SQLBaсkupAndFTP version 11.4.0. Could you please update to the latest version and check if the issue is resolved? You can do it by clicking “Help” > “Check for update…”

Sorry for the inconvenience.

Hi Alexander,

Seems that the issue has been fixed. Thanks.


Good news! Thanks for the feedback!

Please feel free to contact us on any issues or concerns.