Hi Simon_Nyota,
Thank you for the details.
Please give us some time to check the issue.
Sorry for the inconvenience.
Hi Simon_Nyota,
We have added some changes to the following version of SQLBackupAndFTP https://www.dropbox.com/s/17ojg2avfkg15ie/SQLBackupAndFTP.exe?dl=0 Could you please install it and check if it works for you.
If you still have the issue, please send us the advanced log https://sqlbackupandftp.com/blog/how-to-send-log-to-developers If the log is sent, please let us know and provide us with your Application ID (“Help” > “About”).
Sorry for the inconvenience.
Hi Simon_Nyota,
How are you doing? Have you had a chance to test the version we sent you? Has the issue been resolved?
Thank you.