Error "Unsubscribed"


Have an unusual issue, one of email recipients unsubscribed by mistake from the email alerts. Now back up job fails with error when sending notification to the recipient. Is there an option to re-subscribe or revert the recipient status?

Thank you

Hi Igor_Lavtsevich,

Sure, we can remove your email address from the unsubscribe list. Could you please let us know what email address should be removed?

To make it private please send your email address to

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