Error deleting old backups from Google Drive

Every time a backup tries to delete an old backup from Google Drive it produces an error such as:
23/10/2017 13:30 Failed to clean up backups of “Killing Game Backup” job: [DST-5:1107#1] Failed to delete file “” > Unexpected response status code “Completed”. Status description: “Forbidden”. ErrorMessage: “”. ErrorException: “”.

Can you help?

We are running release 11.2.4


To investigate this case we need more information, could you please send us the Advanced Log?

You can find a short tutorial on how to do it at

Sorry for the inconvenience.

I’ve done that now. Let me know if you need anything else.

Thank you, we have received it.

Please give us some time to investigate this case.