Database is locked

I have just installed SQLBackupAndFTP on a Windows Server 2012 Server with SQL Server Express 2016, and I’m trying to perform my first full backup of one database.

The backup fails with a message box that says “database is locked”. It produces a .zip file with a .bak file in it, but the file size is much to small to be a full backup of this database. Performing a backup of the database in SQL Server Management Studio works fine.

Any clues on how I can get it to work? Is there a setting somewhere?

HI Bendik,

To investigate this case we need more details.

  1. Could you please make sure that you use the latest release - SQLBackupAndFTP version 11.7.2. You can download it at

  2. Also, could you please enable the advanced log, reproduce the issue and send logs to our developers to check them. Please find more details on how to do it at

Sorry for the inconvenience.