Database Backup Error Issue

Dear Support Team,

Can you please help me out for the following error? I am trying to backup a database but instead i am receiving this error.

Your timely help will be highly appreciated.

Hi Arslan,

To investigate this case, we need more details.

Could you please send us the advanced log to check it? Here are more details on how to do it

Please let us know when the log will be sent, also please provide us with your Application ID (“Help” > “About”) to identify the log.

Sorry for the inconvenience.