Cannot connect to mysql server

Hello. I have an issue with the latest version of the app, when I try to do a backup it gives my this error:
“object reference not set to an instance of an object”
It’s really strange because it worked just fine till 25th of February and there were absolutely no changes in that pc’s configuration that can somehow justify this behavior, except the license going from trial to free. I already tried uninstalling the app and removing the job and configuration data, then reinstalling it, but it’s the same.

Hi Alexandru_S,

Thanks for the details. To investigate this case we need more details. Could you please send us your advanced log to check it? Here are more details on how to do it

Please let us know when the logs will be sent, also please provide us with your Application ID (“Help” > “About”).

Sorry for the inconvenience.