Blank/Empty Screen on Windows 10

On a few Windows 10 machines (fully updated as of 05.07.18), the application loads but fails to show any text/buttons, except for the menu bar items (shown in image). It seems to be loading/working, but just not drawing anything.

Tested with version SQLBackupAndFTP 11.1.0 and 11.5.2. Machines have .net 4.6.x.

I tested on a Windows 10 machines without updates and it works properly. Has anyone else noticed this?


Hi Justin,

Could you please tell us, is SQLBackupAndFTP version 11.5.2 works properly?

Hey Alexander,

I’m seeing the same result with 11.5.2.


Thank you for the feedback.

To investigate this case we need more information. Could you please save the NLog.config file into the application folder C:\Program Files (x86)\SQLBackupAndFTP, restart “SQLBackupAndFTP (SQL Server backup)” Windows service, run the application to reproduce the issue and send us all log files from C:\Log\SBF folder.

To download Nlog.config file please follow this link

Also, could you please check your Windows Event Log, are there any error messages related to SQLBackupAndFTP?

To make your logs private please send them to