Amazon S3 Destination Error

Our jobs have been working fine for the past 2 years until yesterday. SQLBackupAndFtp now will not connect to S3. We verified the connection by using another tool S3 Browser and were able to connect using the same access key.

Hello Ed_Johnson,

To investigate this case, we need more details. Could you please provide us with a screenshot of the issue and a full text of the error message you get?

Please let us know if you have any other questions.

Thank you and sorry for the inconvenience.

Please find files attached.

Screenshot 2022-12-12 120153

We had AWS look at our S3 setup. They said there should be no issue accessing the S3 folder. There has been no change to either S3 or to our SQLBackupandFTP jobs.

Hello, we figured out the issue. It was simply removing the forward slash “/” at the front of our AWS bucket.

Hi Ed_Johnson,

Good news! Thank you for the update.

Please feel free to contact us on any issues or concerns.