7zip Compression failing

We are getting an error when turning on the compression. 4/29/2024 11:45:42 AM [Error] Failed to backup database with “Full” backup type: ${https://sqlbackupandftp.com/kb?id=JOB-BAK%3A2009|#[JOB-BAK:2009]} Failed create archive. If compression is off the backup works fine, it is only when the compression is on. I have tried the zip option and 7z option with different compression levels. Same error. Looking at the advanced log, I ran the 7z compression command manually and it completes without and error. Any help with this would be appreciated.

Hello Chris_Oleson,

To resolve the issue, we require more details. Could you please provide us with a complete log, including the error message you’re encountering?

Thank you, and apologies for any inconvenience caused.