550 Failed to change directory (FTP Server)

During the backup process you can receive the following error:

11/29/2016 1:14:57 PM < 230 Login successful.
11/29/2016 1:14:57 PM > CWD /htpdocs/sqlbackups
11/29/2016 1:14:57 PM < 550 Failed to change directory.
11/29/2016 1:14:57 PM ERROR: Upload failed: Request: CWD /htpdocs/sqlbackups Response: 550 Failed to change directory.


With Network Solutions, you can set or restrict the directory where the zip backups will be copied. Add FTP account to a folder on the root drive such as, /htpdocs/sqlbackups then set the SQLBackup software FTP account info to file path “/” or nothing. Zip file copied and all good.