This the place to discuss how the SqlBackupAndFtp (SBF) works and how to resolve the issues you have.
Your question was probably answered before - start with the search above or How to guide.
If asking a support question - make sure you use the most recent SBF version first and include the full version number in your question.
If you are an experienced user - build your reputation by helping the others.
If you have an active Full-Service subscription - you can contact our support staff directly at sqlbackupandftp.com/support