Hello,
We have tried to check your logs, but haven’t found them. Could you please send them again?
Sorry for the inconvenience.
Hello, ok sent.
And you can download it here - https://infos256-my.sharepoint.com/:u:/g/personal/a_andrianov_infos_su/EVNqgvWrOvxJhhGpBWCBc9UB1A4pI-iLlBV3AkomEminIg?e=xigKvH
Hello,
Thank you for the details. Please give us some time to check the issue.
Sorry for the delay and for the inconvenience.
Hello!
Any update?
Hello,
Sorry for the delay, but we are still working on the issue.
We are really sorry about the delay and all the inconvenience.
Hello,
Sorry, but we still cannot reproduce the issue and cannot resolve it.
For further investigations and reproducing the issue, could you please export your database without any data and send it to us?
You can export a database manually via pg_dump:
pg_dump --host=<servername> --port=5432 --username="<login>" --dbname="01_docflow" --clean --file=<path_to_dump>.sql --oids --schema-only --no-privileges --if-exists --lock-wait-timeout=30000
Please let us know if you have any further questions.
Sorry for the inconvenience.
hi!
ok, you can download it here - https://infos256-my.sharepoint.com/:u:/g/personal/a_andrianov_infos_su/EbfwnE3t40FCgkblquYrWIcB-Ew8nUwiFe5eXt1C7MqRcw?e=goldJc
If you want, i can create a test enviroment, reproduce this issue at my server and give you access via TeamViewer. Pls let me now, if it can help.
Hi,
Thank you for the details. Please give us some time to check the issue.
Thank you for your willingness to provide us with a test environment, we’ll let you know if there will be a need in it.
Sorry for the inconvenience.
Hello,
Thank you for waiting. We have added other changes to the Alpha edition. Could you please install it http://sqlbackupandftp.com/download/alpha and check it works?
If you still have this issue, please send us the advanced log with the “Trace” level.
Sorry for the inconvenience.
That’s great! Thank you for your reply.
Please feel free to contact us on any issues or concerns.