"No Data Received" error in backing up phpmyadmin

This is the log error:

2019-10-02 10:59 AM Failed to backup “my_dashboard” database with “Full” backup type: Failed to write into dump file. > No data received.
2019-10-02 10:59 AM Cleaning up backups of "Backup Job - 1 " job
2019-10-02 10:59 AM Job "Backup Job - 1 " finished with “1” errors
2019-10-02 10:59 AM Sending report to ${https://sqlbackupandftp.com/weblog?jobid=19a0213b-1110-4f48-a0c3-48181f1d9e8b|Web Log}

Hi Yvette_Llamas,

To investigate this case we need more details. Could you please provide us with a test access to your phpMyAdmin? To make it private, please send the credentials to support@sqlbackupandftp.com

Sorry for the inconvenience.