I purchase the Subscription in November and now see in the portal 1 month the use i purchase in Black Friday i renew but i purchase for 1 year the subscription
It seems you have purchased the license without a one-year Full-Service subscription.
Your license never expires, and you can use the version you’ve purchased forever. However, zero-config email service for sending backup notifications, support, weblog, free upgrades, and service down alerts are parts of the optional Full-Service subscription and require a yearly recurring fee.
Please find more details at: https://sqlbackupandftp.com/blog/full-service-subscription
You can renew your subscriptions by clicking “Renew subscription” at the “Actions” column at your “My Account” https://sqlbackupandftp.com/account page.
If you have any further questions, please feel free to contact us.
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