I had purchased a professional edition of the application. I also purchased the “full-service” since 2 years. Now I want to continue without the “full-service”. But when the full service subscription has expired, the application now shows as it is a “free” version, and limited itself to 2 databases. It is indicated on your “features & prices” page that when we bought a license it never expires and the full-service subscription is optional. I have a professional version of the software without the full-service subscription. The database number should not be limited. Could you please fix this?
Thank you in advance.