Lite License not recognised

Licenses, subscriptions, prices, payments
1

Good day, I have purchased a lite license end September and up to now it’s been working fine. However the last week or so it’s been giving me issues. The software will not do an automatic backup of our 3 databases, however if I run a manual backup it works fine. When I checked the license I noticed I’m back on the free version. I’ve tried reloading the key, but it’s not recognizing the key.

Please assist.

2

Hi Brendon_Murphy,

To investigate this case, we need more details. Could you please provide us with a screenshot of the issue and a full text of the error message you get?

Please let us know if you have any other questions.

Thank you and sorry for the inconvenience.