License validation


#1

SQLBackupAndFTP 12.1.3 Lite
I have the following error message:
Can’t validate the license information. The content type text/html… see screenshot

Thank you very much for looking into this.
Best regards,
Erika


#2

Hi Erika,

Thank you for the details.

Could you please check are you able to open the following link https://api.sqlbak.com/Services/SbfAccount.svc?

Sorry for the inconvenience.


#3

Hi Alexander,
Yes, I am able to open the link.
Thank you for your reply.
Erika


#4

Hi Erika,

Thank you for the details.

Could you please send us the full error message from the SQLBackupAndFTP application?

Also, could you please go to the “SQLBackupAndFTP License” window (“Help” > “License…”) and click on the “refresh” link?

SQLBackupAndFTP

Sorry for the inconvenience.