License validation

SQLBackupAndFTP 12.1.3 Lite
I have the following error message:
Can’t validate the license information. The content type text/html… see screenshot

Thank you very much for looking into this.
Best regards,
Erika

Hi Erika,

Thank you for the details.

Could you please check are you able to open the following link https://api.sqlbak.com/Services/SbfAccount.svc?

Sorry for the inconvenience.

Hi Alexander,
Yes, I am able to open the link.
Thank you for your reply.
Erika

Hi Erika,

Thank you for the details.

Could you please send us the full error message from the SQLBackupAndFTP application?

Also, could you please go to the “SQLBackupAndFTP License” window (“Help” > “License…”) and click on the “refresh” link?

SQLBackupAndFTP

Sorry for the inconvenience.