Installation Errors

I’m getting a " Access to the path ‘C:\ProgramData\Pranas.NET\SQLBackupAndFTP\Client\ClientId’ is denied. " when doing an install. Would anyone have a solution to this? Thank you in advance.

Hi Paul_Siegmund,

  1. Could you please let us know at what step do you get this error message?
  2. Please make sure your run SQLBackupAndFTP (Database backup) Windows Service under the following user
  3. Please make sure that the local system user has all the permissions to the following directory C:\ProgramData\Pranas.NET\SQLBackupAndFTP

Sorry for the inconvenience.

I re-ran the installation and went to completion except get this error at the final step:

“The SQLBackupAndFTP (Database backup) service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.”

This is basically the same error when trying a manual service start prior to the re-install. What would you recommend?

Thank you.

Hi Paul_Siegmund,

Could you please check your Windows Event Log (Application and System), are there any error messages related to SQLBackupAndFTP?

Sorry for the inconvenience.