FTPS Connection Error


#1

Hi,
i’m trying to get a Connection to a SFTP / FTPS Server which is provided by a Synology NAS-System.
I’m unable to get a connection working. I already tried every possible combination (Implicit / Excplicit; active / passiv). I receive the enclosed errors:

https://www.bilder-upload.eu/bild-d8824d-1578245108.png.html
https://www.bilder-upload.eu/bild-3f8634-1578245134.png.html

When i connect with an FTP Client like Filezilla, i will not have any problems to get a connection by ftps or sftp.

Any Ideas? :slight_smile:

Greetings

yves


#2

When i try to get a connection by RebexFTPClient.exe i’m able to get a connection whith “FTP/SSL explicit” and “passive Mode”.

With the same settings i receive and error in sqlbackupandftp:

https://www.bilder-upload.eu/bild-7fe464-1578246391.png.html
Permission denied


#3

Dear Yves,

To investigate this case, we need more details. Could you please enable the advanced log with “Trace” level, reproduce the issue and send logs to our dev team. Here are more details on how to do it https://sqlbackupandftp.com/blog/how-to-send-log-to-devel

Note! With the “Trace” level, a log can contain your passwords. Before sending a log to dev team please open it using any text editor and remove the information you prefer to keep in secret. You can find them by clicking the “Open folder” link at the “Advanced Log” window (“Tools” > “Advanced Log…”).

Please let us know if the logs will be sent, also please provide us with your application id (“Help” > “About”).

Sorry for the inconvenience.