Frequently appears destination error

Hi there. We are using v10.9 build 3656 and have any strange destination error:

Destination error: This request operation sent to net.pipe://localhost/pranasnet/net/sbf/Trace/Net.pranasnet.sbf.Trace did not receive a reply within the configured timeout (00:03:00). The time allotted to this operation may have been a portion of a longer timeout. This may be because the service is still processing the operation or because the service was unable to send a reply message. Please consider increasing the operation timeout (by casting the channel/proxy to IContextChannel and setting the OperationTimeout property) and ensure that the service is able to connect to the client.

Please advise in advance

Hi Michael_Highguy,

Thank you for the details.

Could you please install the following Alpha edition http://sqlbackupandftp.com/download/alpha and save the following Timeouts.xml https://www.dropbox.com/s/dig225j1atp8oly/Timeouts.xml?dl=0 file into the following folder C:\ProgramData\Pranas.NET\SQLBackupAndFTP\Service\ It should resolve the issue.

Sorry for the inconvenience.

Hi. Sorry for delayed response. I did not find this directory: C:\ProgramData[Pranas.NET](http://pranas.net/)\SQLBackupAndFTP\Service
Should I create it manually? In case I should is there any permission should be granted to any user?

In additional I have Pranas.NET folder in the temp backups folder but there is no Service subfolder

Hi Michael_Highguy,

Pranas.NET folder is a hidden folder. Please allow your system to show hidden folders or just copy the path C:\ProgramData\Pranas.NET\SQLBackupAndFTP\Service\ into your explorer and press enter.

Sorry for the inconvenience.