Error when starting SQLBackupandFTP 11.1.16

Hi,

I just installed a fresh copy of SQLBackupandFTP but when I start the program I get the message:

Value cannot be null. Parameter name: InString

Also backup jobs won’t run and give the same error.

What can i do?

Thank you for the issue reporting.

To investigate this case we need more details, could you please send us the advanced log. Please click “Tools” > “Advanced log…”, enable log, run the backup job and send log to developers.

You can find more details at How to send Log to developers | SQLBackupAndFTP's blog

Sorry for the inconvenience.