Error "SQLBackupAndFTP Window services has stop

Please assist me resolve this error “SQLBackupAndFTP Window services has stop”
Below is the windows event log…
The request channel timed out attempting to send after 00:02:00. Increase the timeout value passed to the call to Request or increase the SendTimeout value on the Binding. The time allotted to this operation may have been a portion of a longer timeout.> The HTTP request to ‘https://api.sqlbak.com/Client/Sbf/SbfAccount.svc/secure’ has exceeded the allotted timeout of 00:02:00. The time allotted to this operation may have been a portion of a longer timeout. > The operation has timed out

Thankyou

Hi Justin_Kouba,

Could you please make sure you can open the following link:
https://api.sqlbak.com/Client/Sbf/SbfAccount.svc

Thank you and sorry for the inconvenience.