Backup files not found when restore from Azure Storage

Zeno · November 15, 2021, 9:02am

I backup mysql and store in Azure storage successful, but restore job cannot found any backup files.

Error: Backup files not found. Please make sure if you have a configured backup job with the specified destination.

Jorge_Alexandres · November 17, 2021, 2:23pm

Check where is the destination of the backup files, then click the icon on the right to browse the location, and the file you want to restore.

Alexander · November 19, 2021, 9:40am

Hi Jorge_Alexandres,

Thank you for your suggestion, yes, it should help.

Zeno · November 23, 2021, 5:17am

Hi Jorge_Alexandres,

Thanks for your reply.
I confirm that the backup files exists in Azure storage, but it’s still nothing in step “select databases to restore”. I want to restore database to another server.
Where is the icon you said?

Alexander · November 25, 2021, 12:18pm

Hello guys,

We have checked the issue and it seems the issue is on our side. Please give us some time to fix it.

For now, as a workaround, please specify a path to a folder in your container at the “Advanced Azure Storage settings”.

Thank you and sorry for the inconvenience.

Zeno · November 29, 2021, 3:40am

Yes, it’s working, thanks for your help.

Alexander · December 2, 2021, 3:10pm

Hi Zeno,

Thank you for your reply.

Please feel free to contact us on any issues or concerns.

Alexander · December 14, 2021, 7:29am

Hello guys,

The issue has been fixed in the latest release of SQLBackupAndFTP version 12.6.9. Please make sure you use that version and check if it works for you.

If you have any other questions, please let us know.

Thank you and sorry for the inconvenience.