Backup failure notifications no longer seem to be sent since upgrading to v11

Email Notification Issues
1

Since upgrading from V10 we no longer see any backup failure notifications. We still receive the success ones though

2

Could you please check your backup log file, are there any errors?

3

Yes there were errors for not being able to perform the backups but no messages were sent

4

Could you please update your license to the latest version of SQLBackupAndFTP - version 11.1.11, to do it click “Help” > “Check for update”.

After you updated to the latest version please click “Help” > “About” and send us your Application Id.

To make it private please send it to support@sqlbackupandftp.com

5

I have updated to 11.1.13 and emailed the application IDs I am using with a subject the same as this post

6

Thank you, we’ll check it.

7

Could you please tell us have you received a reply from our support team?

8

Yes thank you. After updating to 11.1.13 and creating a test the messages are being sent and received.

9

Good news, thanks for the feedback. Please feel free to contact us on any issues or concerns.