SQLBAK on linux failure to send

Application issues
1

Hi

  1. Had this error today, its been running fine up until now. Can anyone suggest what it is, do i need to add destination ip or something to the localhost firewall policy?
    2 Detailed logs

Show errors only

1:15:13 AM Starting scheduled job Mark Baker - FULL. Server localhost. System account Mark Baker. App v.1.1.85.
1:15:13 AM The backup folder /tmp/sqlbak/Downloads/36569_20250906011501361919/ has 62.669GB free space. The temporary folder /tmp/sqlbak/Downloads/36569_20250906011501361919/ has 62.669GB free space.
1:15:19 AM Database dbBetBotPro successfully backed up to dbBetBotPro202509060115.bak : 29.398MB.
1:15:19 AM Compressing /tmp/sqlbak/Downloads/36569_20250906011501361919/dbBetBotPro202509060115.bak file with Compatible archiver. Encryption: Disabled.
1:15:22 AM Backup of dbBetBotPro202509060115.zip successfully compressed to 3.658MB.
1:15:27 AM Connecting to FTP destination .
1:15:32 AM Job execution error: Failed to send a compressed backup to a destination - FTP. Your connection to this server has been blocked in this server’s firewall. You need to contact the server owner or hosting provider for further information. Your blocked IP address is: 109.228.58.49 This server’s hostname is: cpanel90.fastsecurehost.com .
1:15:33 AM Cleaning up backups of Mark Baker job.
1:15:34 AM Deleting file dbBetBotPro202506070115.zip.
1:15:35 AM Job execution error: Failed to delete an overdue backup. Your connection to this server has been blocked in this server’s firewall. You need to contact the server owner or hosting provider for further information. Your blocked IP address is: 109.228.58.49 This server’s hostname is: cpanel90.fastsecurehost.com .
1:15:41 AM Job Mark Baker finished with 2 errors.
  1. Also i need to know how to change the ftp password it is using.
  2. My dashboard in sqlbak is saying the localhost is offline also since a while .It has not been updating the localhost software and the version is Version
    1.1.85, I also cannot run it manually from the dashboard as it says offline

Thanks

2

Hello Mark,

Thank you for your message.

We recommend reinstalling SqlBak on this machine by simply installing the latest version over the existing one. You can download it from your dashboard:
:point_right: SQL Backup Free | Download App

3

Thanks, are there instructions on how to install on a linux server?

4

Hi Mark,

Yes, we do have full instructions for installing SqlBak on Linux servers.

You can find them here: SQL Backup Free | Download App

That page covers installation steps for Ubuntu, Debian, CentOS, RedHat, and also instructions for Raspberry Pi.

5

Hi, will the settings be kept of my ftp server etc when i update to the latest version, or will it need configuration again.

6
ChatGPT said:

Hi Mark,

When you update to the latest version of SqlBak, all your existing settings — including your FTP/SFTP server details, database connections, destinations, and schedule configurations — will be kept automatically.