SQLBackupAndFTP has stopped working

I have just purchased licenses for the latest version so we could get support for BackBlaze B2 and so far this has been the worst thing I have ever done. Let me elaborate.

We have purchased the licenses and downloaded the latest versions.
These have been installed onto the 2 servers that had the previous versions installed on.
Both have requested .NET Framework 4.7.1 which has been installed and both servers have been rebooted.
During installation the following errors occur:


When we attempt to start the application we receive the following:


The following exception is logged in Event Viewer:


This error occurs on both servers. They are both running Windows Server 2012 R2.

I tried to log a support ticket from within your portal and annoyingly it fails to send the request reporting “Internal Server Error”


So as you can imagine I am a little frustrated.

And even more annoying when I tried to save this post I am told new users can only post one image so I have commented out all the others, although it’s happy for me to upload them!


Hi Russell,

Could you please contact our support team directly support@sqlbackupandftp.com to resolve this issue? Also, please tell us are you able to install SQLBackupAndFTP for older .NET Framework v4.0.0. You can download it at https://sqlbackupandftp.com/download

Sorry for the inconvenience.