Hi!
We are experiencing random errors when the app searches for old backups to clean up in the Dropbox destination. The task involves around 14 databases performing a full backup at 2:00 AM, followed by a differential backup every hour throughout the day.
Most of the time, the error occurs in only one database, but it is not always the same one. On some occasions, errors appear in multiple databases. Additionally, not every run produces an error. For example, in the last 20 runs, 10 completed without issues, while the other 10 encountered errors (see attached image).
This behavior has become more frequent in the past month. Previously, it occurred only on rare occasions. Below is a snippet of the log showing the error messages:
• 12:06:44 PM : Cleanup of “CSTransporte_TuBus” completed.
• 12:06:44 PM : Cleaning up backups of “CSTransporte_DelSurBus” database at “Dropbox” destination “Datacenter Lobos Bus”.
• 12:08:16 PM : ERROR: Failed to search on the “Dropbox” destination:
• 12:08:40 PM : Cleanup of “CSTransporte_DelSurBus” completed.
• 12:08:40 PM : Cleaning up backups of “Catedral_LobosBus” database at “Dropbox” destination “Datacenter Lobos Bus”.
• 12:09:18 PM : Cleanup of “Catedral_LobosBus” completed.
• 12:09:18 PM : Cleaning up backups of “Catedral_DelSurBus” database at “Dropbox” destination “Datacenter Lobos Bus”.
• 12:09:57 PM : Cleanup of “Catedral_DelSurBus” completed.
• 12:09:57 PM : Cleaning up backups of “Catedral_TuBus” database at “Dropbox” destination “Datacenter Lobos Bus”.
• 12:10:41 PM : Cleanup of “Catedral_TuBus” completed.
• 12:10:41 PM : Cleaning up backups of “Catedral_SalernoViajes” database at “Dropbox” destination “Datacenter Lobos Bus”.
• 12:11:30 PM : Cleanup of “Catedral_SalernoViajes” completed.
• 12:11:30 PM : Cleaning up backups of “CSTransporte” database at “Dropbox” destination “Datacenter Lobos Bus”.
• 12:12:58 PM : ERROR: Failed to search on the “Dropbox” destination:
• 12:13:18 PM : Cleanup of “CSTransporte” completed.
• 12:13:18 PM : Cleaning up backups of “CSTransporte_DelSurBus_Gasoducto” database at “Dropbox” destination “Datacenter Lobos Bus”.
• 12:13:59 PM : Cleanup of “CSTransporte_DelSurBus_Gasoducto” completed.
• 12:13:59 PM : Cleaning up backups of “CSTransporte_LobosBus_Gasoducto” database at “Dropbox” destination “Datacenter Lobos Bus”.
• 12:14:37 PM : Cleanup of “CSTransporte_LobosBus_Gasoducto” completed.
• 12:14:37 PM : Cleaning up backups of “CSTransporte_TuBus_Gasoducto” database at “Dropbox” destination “Datacenter Lobos Bus”.
• 12:15:18 PM : Cleanup of “CSTransporte_TuBus_Gasoducto” completed.
• 12:15:18 PM : Cleaning up backups of “CSTransporte_Web_LobosBus” database at “Dropbox” destination “Datacenter Lobos Bus”.
• 12:15:56 PM : Cleanup of “CSTransporte_Web_LobosBus” completed.
• 12:15:56 PM : Cleaning up backups of “CSTransporte_LobosBus” database at “Dropbox” destination “Datacenter Lobos Bus”.
• 12:17:27 PM : ERROR: Failed to search on the “Dropbox” destination:
• 12:17:48 PM : Cleanup of “CSTransporte_LobosBus” completed.
• 12:17:49 PM : Cleaning up backups of “CSTransporte_Web_DelSurBus” database at “Google Drive” destination “LobosBus Backups”.
• 12:17:50 PM : Cleaning up “SQL Backups\CSTransporte_Web_DelSurBus” folder.