X86 12.2.3 version fail on connection


I downloaded the application and it doesn’t connect because isn’t compatible, unless the error message say that.
What can I do?

Thank you!


Hi Hector,

Could you please clarify what databases are you going to backup? If it’s PostgreSQL or MySQL Server databases then please specify a path to your pg_dump or mysqldump tool at your “Connect to Server” window.

Sorry for the inconvenience.



I’m trying to connect to a SQL server, this DB isn’t local. Image attached.


Hi Hector,

Could you please clarify have you tried to specify a path to your mysqldump tool as we suggested in the previous message?

Sorry for the inconvenience.


Hi Alexander,

I specify a path and finally work.

Thank you so much :slight_smile:


Good news! Thank you for your reply.

Please feel free to contact us on any issues or concerns.