SQLBackupAndFTP does not run after installation.
The software service is running as you can see
Hi Ali_Alavi,
To investigate this case we need more details. Could you please save the folloiwng NLog.config file into the application folder “C:\Program Files (x86)\SQLBackupAndFTP”, restart “SQLBackupAndFTP (Database backup)” windows service, reproduce the issue and send us all log files from the “C:\Log\SqlBak” folder.
To make the log private, please send it to our support team directly support@sqlbackupandftp.com
Sorry for the inconvenience.
Hi Alexander,
Thanks for your answer. Ok, sure. I prepare Logs and send to Support Team.
Reagards
Ali
Dear Alexander,
Unfortunately i couldn’t find “NLog.config” in application folder. With this file name just i have “NLog.dll”! and also i couldn’t find “C:\Log\SqlBak”! Maybe I do not have them?
Could you please help me to find your requirment?
Regards
Ali
Hi Ali,
Could you please let us know, have you reproduced the issue after you saved the NLog.config file? Please make sure that the issue is reproduced and check the folder with the log.
Sorry for the inconvenience.
Dear Alexander,
That was my fault, thank you for your guidance. The problem was solved.
Regards
Ali
Hi Ali,
Thank you for your reply.
Please feel free to contact us on any issues or concerns.
Hi Ali Alavi,
Thank you for your waiting. We have checked the log you sent, and noticed that you get the following error message:
Method not found: ‘!!0[] System.Array.Empty()’.
To resolve the issue it is recommended to install .NET 4.6.2.
If you have any other questions, please let us know.
Thank you!
Dear Alexander,
Thank you for your careful and compassionate support. This guide solved the problem.
Regards
Ali
Hi Ali,
No problem, please feel free to contact us on any issues or concerns.
Hello, Alexander!
Do I understand correctly that you can speak Russian?
It would make it easier to explain my mystical problem with SQLBackupAndFTP(((