Sql Backup and FTP Crashes After Upgrade to New Version


#1

We have used MySQL Backup and FTP (v4.3) for years on Windows Server 2008 and have just tried upgrading to v12.0.4 (following your recent email). The install appeared to have successfully worked including the installation of .Net 4.6.0.

However, when the application user interface is launched, it immediately crashes and the Microsoft Windows error dialog pops-up with the following details:

SQLBackupAndFTP has stopped working

Description:
Stopped working

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: SBF.Application.exe
Problem Signature 02: 12.0.4.0
Problem Signature 03: 5be1a448
Problem Signature 04: PresentationCore
Problem Signature 05: 4.6.81.0
Problem Signature 06: 5584f402
Problem Signature 07: 243
Problem Signature 08: 70
Problem Signature 09: System.TypeInitialization
OS Version: 6.0.6002.2.2.0.272.7
Locale ID: 2057

Interestingly, the two SQL Backup and FTP services.

I have tried using the .Net Repair tool and installing the older version v11.3.12 but without success.

Your help would be appreciated.
Perhaps you could make your latest non .Net version available for download?

Thanks.

p.s. The Windows Event viewer contains the following .NET Runtime Error Event ID 1026 detail:

Application: SBF.Application.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.TypeInitializationException
Stack:
at System.Windows.Application…ctor()
at Net.Pranas.SQLBackupAndFTP.App.Main()


#3

Hi John_Randall,

Thanks for the details, we have checked that issue and recommend you to resolve this using the following: https://support.microsoft.com/en-nz/help/4074906/typeinitializationexception-or-fileformatexception-error-in-wpf-apps-t


#4

Hi Alexander
I managed to resolve the problem following a suggestion from Johannes_Nortje to download and install the latest (Visual Studio 2017) C++ Redist from:
https://support.microsoft.com/en-gb/help/2977003/the-latest-supported-visual-c-downloads
vc_redist.x86.exe
vc_redist.x64.exe


#5

Good news! Thanks for the reply.

Please feel free to contact us on any issues or concerns.