Restore SQL Database Error

Trying to do a restore. Getting an error "Operating System Error 5 (Access is denied)
Connection to SQL database ok using sa password. I have admin rights to the machine SQL Server is on. Restore being run from SQL Server. Any ideas?

Hi Desi,

Could you please create a new restore job and test it again. If you’ll get an error message with the restore job, please send us a screenshot of this issue and the advanced log. Here more details on how to send logs to our dev team at https://sqlbackupandftp.com/blog/how-to-send-log-to-developers

Please let us know when the logs will be sent and provide us with your Application ID, which can be founded by clicking “Help” > “About”

Sorry for the inconvenience.