Recently my company's encountered an issue where backups stop happening as the service stops and never restarts. This appears to be happening due to the software updating. This past time, what happened was:
-The backup job started
-The update was downloaded while the job was happening, but not installed
-The job finished
-The service stopped so that the update could be installed
-The following application error was logged by Windows:
"There was no endpoint listening at net.pipe://localhost/pranasnet/net/sbf/Config/Net.pranasnet.sbf.Config that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details. > The pipe endpoint 'net.pipe://localhost/pranasnet/net/sbf/Config/Net.pranasnet.sbf.Config' could not be found on your local machine."
I can try digging a little deeper for more info if necessary, but I have 2 pretty simple questions.
- Is it possible to turn off auto-updates for the software, and if so, how? We would be OK with doing that and updating the software on our own terms, so to speak.
- Is there a known fix for this issue that we can apply?