Installation issue


#1

Hello,

I’m trying to download and install on Windows SBS Server 2011. I get this message…

Server is SBS 2011 Standard - so this is 64-bit.
Running .NET 4.6.1

Attempted to install SqlBackupandFTP version 11.7.1

Also tried your older version for .Net 4. Not working. Please advise.

Update: Found that I was downloading the 32-bit version for some reason, instead of the 64-bit version. I downloaded on another server and moved the install file to this server and was able to install with no problem.


#2

Hi Edward,

Thanks for the issue reporting, please give us some time to check this case.

Sorry for the inconvenience.


#3

Hi Edward,

To investigate this case we need more details.

Could you please clarify what version of .NET Framework is installed on your computer? Also, please check your Windows Event Log, application and system, are there any error messages related to SQLBackupAndFTP?

Update: Found that I was downloading the 32-bit version for some reason, instead of the 64-bit version. I downloaded on another server and moved the install file to this server and was able to install with no problem.

Please clarify this paragraph.

Sorry for the inconvenience.