Google Drive file location not able to be cleaned up

Application issues
1

As of this Wednesday, 10/18/2017, My back up copies being sent to Google Drive have begun posting this ERROR:
• 3:05:49 PM : ERROR: Failed to clean up backups of “Backup Job - 1” job: [DST-5:1100#1] Failed to get “C:\MyC_DriveFolder\APP_DATA\Mydatabase.MDF” folder information. > Unexpected response status code “Completed”. Status description: “Bad Request”. ErrorMessage: “”. ErrorException: “”.

Could you please investigate?

I am getting this error prior to the one noted above:

• 3:05:46 PM : WARNING: Destination error: Unexpected response status code “Completed”. Status description: “Bad Request”. ErrorMessage: “”. ErrorException: “”.

I don’t recall any changes, the back up has been running fantastic for the past month.

I have also confirmed that the SQLBackupAndFTP app has “View and manage the files in your Google Drive” permissions.

Additionally, I reprocessed the connection by getting a new key, same issue.

2

Thank you for the issue reporting. To investigate this case we need more information. Could you please send us the Advanced Log. You can find a short tutorial on how to do it at https://sqlbackupandftp.com/blog/how-to-send-log-to-developers

3

The process was completed and reported SUCCESS in sending the Advanced Log file.

4

Thank you, we have received it.

Please give us some time to investigate this issue.

5

Has there been any further updates on this issue? I am still receiving failures on every back up.
Thanks

6

Hello,

Could you please tell us what version of SQLBackupAndFTP do you use?

7

Sorry for the delay, I did not receive an email notification of this post. I am using version 11.3.8
I still have the error everyday in my back up. By the way, isn’t the version information contained in the log I submitted?

9

Hello,

We have just released SQLBackupAndFTP version 11.3.10 with the fix of this issue.

Could you please install it and check if it solves the issue?

Sorry for the inconvenience.