Amazon - (400) Bad Request - Part number must be an integer between 1 and 10000

#1

Hello,

I’m having issue wile uploading large backup on Amazon S3. It seems that Amazon has upper limit on number of file parts. Limit is set to 10k.
As I understand the solution is simple - increase the size of single package so the total number of packages will decreasee below 10k. How to do that using SqlBackupAndFTP? I’ve got v10.1.15

Thank you

Logs from SQLBackupAndFTP:

11/24/2019 00:53:00 WARNING: Failed to upload part #10001; Position: 167772160000; Size: 16777216 > Part number must be an integer between 1 and 10000, inclusive > The remote server returned an error: (400) Bad Request. > The remote server returned an error: (400) Bad Request.
11/24/2019 00:53:00 Trying to upload part #10001 again…
11/24/2019 00:53:00 WARNING: Failed to upload part #10002; Position: 167788937216; Size: 16777216 > Part number must be an integer between 1 and 10000, inclusive > The remote server returned an error: (400) Bad Request. > The remote server returned an error: (400) Bad Request.
11/24/2019 00:53:00 Trying to upload part #10002 again…
11/24/2019 00:53:01 WARNING: Failed to upload part #10001; Position: 167772160000; Size: 16777216 > Part number must be an integer between 1 and 10000, inclusive > The remote server returned an error: (400) Bad Request. > The remote server returned an error: (400) Bad Request.
#2

Hi jankowicz,

Thank you for the details.

SQLBackupAndFTP version 10 is a very old version and no longer supported.

With SQLBackupAndFTP version 12 you can the option which allows you to split your backup files into volumes at the “Compression Settings” window.

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Please let us know if there is anything else we can help you with.

#3

Thank you for your response.

I understand. But in reference to the new app version - why SQLBackupAndFTP cannot just let me increase package size as other S3 clients do? Amazon can accept packages of size up to few GB as I remember.

#4

Hi jankowicz,

Thank you for the details, please give us some time to check the issue.

#5

Hi jankowicz,

Sorry, but the information we have doesn’t enough to investigate this case. Could you please send us your Advanced log? Here are more details on how to do it https://sqlbackupandftp.com/blog/how-to-send-log-to-developers

Please let us know when the log will be sent? Also, please provide us with your Application ID (“Help” > “About”).

Sorry for the inconvenience.